Shipping policy
At WormHumus, we are committed to delivering your orders promptly and safely. Please read our shipping policy carefully to understand how we handle orders, shipping timelines, and delivery methods.
1. Order Processing
- All orders are processed within 7-8 business days after receiving the order confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking details once your order is shipped.
2. Shipping Rates and Delivery Estimates
- Standard Shipping: For smaller or remote areas, standard shipping charges may apply. The cost will be calculated at checkout.
- Estimated Delivery Time: Typically, delivery takes between 3-7 business days, depending on your location. Remote locations may require longer delivery times.
- Expedited Shipping: If available, expedited shipping options will be displayed at checkout.
3. Shipping Partners
We work with trusted logistics providers to ensure the safe and timely delivery of your products. Our primary shipping partners include:
- DTDC
- Blue Dart
4. Shipping Restrictions
- Currently, we ship within India only. International shipping is not available at this time.
- Some products may be restricted from shipping to certain regions due to local laws or carrier limitations. If this applies to your order, we will notify you immediately.
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery through the carrier’s website.
6. Damaged or Lost Items
- If your order arrives damaged, please contact us within 48 hours with photos of the damaged item and packaging. We will investigate the issue and provide a replacement if necessary.
- If your order is lost during shipment, please notify us as soon as possible so we can resolve the issue with our shipping partner.
7. Delivery Delays
While we strive to meet our estimated delivery times, delays may occasionally occur due to unforeseen circumstances, such as weather, holidays, or logistical issues with our shipping partners. We will do our best to keep you informed of any delays.
8. Contact Us
If you have any questions regarding shipping or your order, feel free to contact our customer support team at:
- Email: wormhumus36@gmail.com
- Phone: +91-9412524971